FAQ- Common Question’s
What if you are running late?
I understand with traffic etc, things happen, so please call or text me @ 512-760-0423 to give me a heads up. If you are up to 15 min late, then most likely, I can accommodate you for your service, however, you might leave a little damp and/or I am unable to give any finishing touches. If it’s over 15 min late, I will do my best to accommodate you within the timeframe I have or we can talk rescheduling.
Where are you located?
I am located in Phenix Salon Suites at Walden Park in North Austin.
When you arrive for your appointment. PLEASE wait in your car, text me @ 512-760-0423 to let me know you have arrived. I will respond shortly asking you to meet me at the front door where I will greet you and let you in. This protocol is for safety reasons.
How important is it to arrive as requested in the instructions?
VERY IMPORTANT! Arriving dry, product or no product on day 1 or 2 after washing and refraining from tying your hair back in any way, is imperative to a cohesive curly cut. I cut your texture dry and in it’s natural state and if the instructions are not followed, it can spring up in an unpredictable way. Don’t PANIC, it’s a general guideline.
How often do I need a curly cut?
Generally speaking, 2-3 times a year. The beauty of textured hair, the maintenance is low
Why does a curly cut cost more than the average cut?
My custom curly cuts (not including express cut) take an average of 1-1/2 to 2 hours or longer in some rare cases. I am very meticulous, utilizing different techniques that I’ve learned throughout my education, so I can bring you the very best for textured hair. It’s all I do!
Can I straighten my hair after my appointment?
Yes, of course! The cut, however, is designed to be worn curly. If possible, give me a heads up if you might straighten in the future, as I can refine your cut with a technique that will allow you to go back & forth in a more forgiving way.
There is SO MANY do’s & don’ts in the curly world, HELP!
I UNDERSTAND!! Please do your best to relax & breathe. My vibe and approach is a super chill & happy one, that SIMPLIFIES the whole darn thing for you! There is so much information out there and a lot of it is helpful, but it can be over engineered. It’s very important to have REALISTIC EXPECTATIONS too. I will listen to you, give you my best advice and it’s up to you what you choose to do with it. There is always flexibility and I want to make sure it’s customized to you, your lifestyle & budget.